Call us on 0800 084 2224

Or email info@techniqueservices.com

 

Contractual site support SLA's have become an ever increasing, and important, part of Technique Services core business...

In response to requests from our loyal customers, a significant area of focus for Technique Services, through 2015 and beyond, is to compliment our existing service offerings with a dedicated Site Support team consisting of some of the best automation engineers in the industry, available 24-7.

 

Existing Customers

 

24 hours a day, registered customers may choose from the links below to:

 

New Customers

Two types of contractually obligated support are available, combinations of which can be tailored to suite the individual requirements of each customer.

 

Site Attendance

    • Comprehensive site adoption program:
        • Asset survey of all PLC's, HMI's and drives
        • Software and parameter backup of all identified assets

 

  • Included hours at agreed, reduced rates, for use any time
  • Assistance with breakdowns, diagnosis and projects
  • Engineers familiar with your site
  • Monthly usage reports

 

Contact us if you would like to discuss our Site Attendance services further.

 

Bonded Stock Spares

 

  • New or 2nd User spares packages
  • Items issued pre-configured where necessary
  • Held on or off site
  • Full asset management
  • Personalised, on-line access portal

 

 

Contact us if you would like to discuss our Bonded Stock Spares facilities further.