Contractual site support SLA's have become an ever increasing, and important, part of Technique Services core business...
In response to requests from our loyal customers, a significant area of focus for Technique Services, through 2015 and beyond, is to compliment our existing service offerings with a dedicated Site Support team consisting of some of the best automation engineers in the industry, available 24-7.
24 hours a day, registered customers may choose from the links below to:
Two types of contractually obligated support are available, combinations of which can be tailored to suite the individual requirements of each customer.
- Comprehensive site adoption program:
- Asset survey of all PLC's, HMI's and drives
- Software and parameter backup of all identified assets
- Included hours at agreed, reduced rates, for use any time
- Assistance with breakdowns, diagnosis and projects
- Engineers familiar with your site
- Monthly usage reports
Contact us if you would like to discuss our Site Attendance services further.
Bonded Stock Spares
- New or 2nd User spares packages
- Items issued pre-configured where necessary
- Held on or off site
- Full asset management
- Personalised, on-line access portal
Contact us if you would like to discuss our Bonded Stock Spares facilities further.